Lesson 10.B - part 2 – page84

If this is correct, say, "Yes":
-Hello. Thank you for calling the dial Rit pharmacy's automated phone message system. Please listen carefully to our menu options: If you are calling from a physicians' office, say "physician". If you need to speak to someone at the pharmacy, say "pharmacist". If you are calling to refill a prescription and know your prescription number, say "refill". If you wish to hear these options repeated, say" repeat".
-refill.
-Using your automated voice recognition system, please say your prescription number, which is located in the upper right hand corner in the pink shaded area.
-0422708837.
-I heard 0422708837. If this is correct, please say "yes".
-Yes.
-Now say the phone number where you can be reached at in case the pharmacist has a question.
-555 333 5123.
-I heard 555 333 5123. If this is correct, please say" yes".
-Yes.
-your refillable prescription will be really by 8:15 A.M. If you would like to pick it up then, say "yes". If you would like to pick it up later, please say "later".
-Later.
-What time would you like to pick up your prescription?
-Uh, nine?
-I'm sorry. I can't understand you.
-I said "nine".
-I'm sorry. I can't understand you.
-Nine, nine, nine.
-I'm sorry. I can't understand you. Please call again later. Thank you for calling the dial Rit pharmacy. Goodbye.
-!!!!!!!
English learner